Hospitality Coach

Lifetime Training, part of the Lifetime Group, is one of the UK's largest training providers, delivering innovative learning strategies through industry-experienced trainers, curriculum experts, and leading edge technology.

Whether you’re already a Trainer, Assessor or Coach, or have solid experience as a manager within the Hospitality industry, we can offer you a rewarding career, developing yourself and others as an apprenticeship Learning Coach.

We’re helping to drive positive change by embedding apprenticeships into the culture of the industry and helping people with potential to achieve professional status and qualifications.  

That begins with you. This is your opportunity to bring your experience of Hospitality and passion to work in a new way, inspiring the next generation. Along the way, you’ll grow your skillset, gain a teaching qualification and open even more professional opportunities. 

What will you be doing? 

• Visiting individuals in their workplace using your vocational experience and knowledge to teach and support learners achieve their apprenticeship.
• Managing your own diary to ensure you are delivering against your KPIs, arranging, and attending scheduled visits and completing both company and personal administration.
• Collaborating with colleagues and stakeholders to deliver an exceptional service to learners and clients whilst maintaining standards and regulatory requirements. 
• You may also be required to undertake additional duties that are necessary to effectively deliver the responsibilities and objectives of the role
• Supporting, motivating, and coaching all learners through their qualification, adhering to the standards of the apprenticeship program to ensure progression for their qualification, consistency, and fairness throughout all assessment delivery techniques.
• Monitoring and reviewing learner issues on a regular basis, taking any necessary action to limit the number of early leavers from the programme.
• Working persistently to achieve satisfactory and correct results, delivering balanced KPI’s in line with Company expectations.
• Taking responsibility to operate within a framework to maintain operational delivery consistency across the Company and completing both company and personal administration within given timescales.
• Supporting the development of learners towards maximising their full potential and ensure all learners experience quality standards in line with Company and Ofsted guidelines.
• Identifying any additional learning needs, and provide the learner with all relevant information, guidance, and resources.
• Driving exceptional performance through self – generation across the area you operate within
• Building trust to maintain and enhance relationships with existing learner and clients assuring the Lifetime brand is synonymous with and recognised for quality of service.
• Building rapport to maintain and enhance relationships with business support teams to support the delivery of the sector plan.
• Maintaining continuous professional development and ensure CPD reflects Company and industry requirements.
• Collaborating with your team and contribute to ad hoc cross sector/function projects to support the delivery of Lifetime’s strategic plan.
• You may also be required to undertake additional duties that are necessary to effectively deliver the responsibilities and objectives of the role  

What will you bring to the role?

• NVQ at level 2 in Hospitality
• Extensive, relevant vocational experience in food & beverage, food production, reception, housekeeping or beverage service or team leader.
• Ability to work in high demand environments, to targets and tight deadlines
• Strong communication and self-motivation skills
• Ability to working autonomously 

It would be great if you had

• Minimum Level 3 Teaching qualification 
• NVQ level 3 in professional cookery or hospitality supervision
• BTEC level 3 hospitality management
• Experience of operating within WBL/education environment 

Why join Lifetime Group?

There are lots of great reasons to want to work at Lifetime Group, but we think our benefits enhance your experience that little bit more. From enhanced leave packages to flexible working, discounts to community groups, and much more. Explore what being a life-changing person gets you here.

More than just a job

Working for Lifetime Group isn’t just a job, it’s an opportunity to be part of a supportive and progressive culture that is focused on enabling people to fulfil their potential.

We're passionate about empowering individuals and organisations to reach their full potential through innovative learning and development.

Our vision for the future is driven by a simple belief: everyone should have the chance to learn the skills that transform their lives and help them reach their full potential.

This is the world as we see it – and it’s the one that we’ll never stop working towards. It’s a world freed of skills gaps; a world defined by diverse skills, social mobility, empowered people, thriving communities, and sustainable and growing businesses.

It’s with this shared purpose – and through our scale, breadth and influence – that the Lifetime Group is in the strongest position to make this vision a reality, for the people and businesses across the UK that choose and trust us to transform their futures.

Regardless of which brand you join, you’ll become part of a thriving community of people united by a shared purpose. We have an impressive, impactful future ahead – one defined by  skills transformations and making a real difference

A diverse, inclusive and equitable workforce.

As a group, we're committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all. In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs.

By listening to our emerging diverse workforce, we will agree future goals and priorities as a community. This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us

Your experience is invaluable to us, and we are committed to fostering an inclusive and equitable recruitment environment for all candidates. We welcome any feedback on how we can enhance our approach to an inclusive process, please feel free to share your ideas with us here:  Your feedback

This feedback is anonymous and will only be used for EDI monitoring and enhancement